Service Design & UI/UX Design
Shaping the way customers and
employees interact with a growing digital marketing agency.
I worked with the company while it grew from 15-30 employees and 30-80 clients, enforcing multiple design & content related systems.
THE PROCESS INCLUDES:
Defined the core brand values & mission statement.
Conceptualised & designed a mobile application for content creation & client communication.
Improved employee experience by introducing new software and streamlining existing processes.